If you are staying within our coverage area and wish to continue service, we request that you contact us and provide your new address and phone number.
If you would like your Internet service to be active by the day you move, please contact us 2 weeks prior to your moving date. This allows time to ensure service availability and enables us to provision service to your new location.
If you have our Dial-up service, please ensure that the Dial-up number at your new location is a local call to you. If you are not sure then check your phone book or contact your local telephone provider.
Please be advised: CTI Networks, Inc is not responsible in any way for long distance phone charges.
If you are staying within our coverage area and wish to continue service, we ask that you supply us with your new address and phone number. You will need to make sure you are still dialing a local phone number at your new location. You can find a local dial-up number by using our Access Number Lookup Database. You can verify that this number is local by checking in your phone book or with your local telephone company. We are not responsible for any long distance charges incurred by using the WV.NET Internet service.